FAQ

Our Products

Do you have stickers instead of separate cards?

Currently, we only have individual cards that you can add to the back of your work badge.  If there is enough interest, we can print onto a thinner, adhesive-backed cards that you can stick to your badge, but we don’t offer that right now, sorry.

What are your cards made from?

Our cards are made from the same material that most credit cards are made out of: a PVC plastic. We try to use biodegradable plastic cards whenever possible. Cards made from this “bio-PVC” will be marked with a leaf logo on the back of the card.

Shipping

When will I get my order?

It takes us one day to print your card and get it in an envelope to ship to you.  Then, we ship all of our InsecureIDs via USPS first-class, so depending on where you live, it should take a total of 4-6 days to get to you.

Do you ship internationally?

Sorry, we can’t ship to countries other than the United States. Please send us a note using the contact form so we know you’re interested.

What if it gets damaged during shipment?

We’re sorry you didn’t get your card in pristine condition.  We’ll promptly send you a replacement.  Please send us a picture of the damage so we can correct the problem for the next order!  Send your comments using our online comment form.

Ordering

Can I return one if I don't like it?

Of course!  Please help us by explaining what you don’t like, and we will give you a full refund or replacement (your choice).  To request a return,  contact us directly using our online comment form.  Please include your order number if you have it, and your name so we can look up your order.

 

Store closed! No longer accepting orders!